Workshop:
Mastering Difficult Conversations
March, 14 / Thursday
19:00 – 21:00 CET
Free of charge
Communication is the cornerstone of effective leadership and collaboration.

In this workshop, we will practice and engage in role plays of different situations that may occur in your life and workplace.

Language: English
Online
Who is This Workshop For?
Team Leaders
Managers
Team Players
We Will Practice:
  • Giving "negative" feedback
    We will practice several scenarios on how to communicate when you are not satisfied with someone's actions or performance.
  • Emotional conversations
    We will practice managing emotions and finding mutual understanding in difficult emotional conversations, whether it's delivering bad news, expressing your feelings and feedback, or dealing with problems.
Trainer: Yana Suzanovich
I'm a facilitator, team coach and trainer. I help teams and organizations work together more effectively and achieve their goals.

I have more than 10 years of experience in IT with a background in software development, project management and Agile Coaching.
Feel free to contact me